tag:wuyifanincident.statuspage.io,2005:/historywuyifan incident Status - Incident History2021-09-28T21:23:56-04:00wuyifan incidenttag:wuyifanincident.statuspage.io,2005:Incident/81047572021-09-28T15:40:03-04:002021-09-28T15:40:03-04:00some incoming calls delay or dead air<p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>15:40</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>15:35</var> EDT</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>15:34</var> EDT</small><br><strong>Identified</strong> - we are investigating the issue</p>tag:wuyifanincident.statuspage.io,2005:Incident/81036762021-09-27T13:38:42-04:002021-09-28T13:22:42-04:00This is an example incident<p><small>Sep <var data-var='date'>27</var>, <var data-var='time'>13:38</var> EDT</small><br><strong>Resolved</strong> - Empathize with those affected and let them know everything is operating as normal.</p><p><small>Sep <var data-var='date'>27</var>, <var data-var='time'>13:28</var> EDT</small><br><strong>Monitoring</strong> - Let your users know once a fix is in place, and keep communication clear and precise.</p><p><small>Sep <var data-var='date'>27</var>, <var data-var='time'>13:34</var> EDT</small><br><strong>Identified</strong> - As you continue to work through the incident, update your customers frequently.</p><p><small>Sep <var data-var='date'>27</var>, <var data-var='time'>14:04</var> EDT</small><br><strong>Investigating</strong> - When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.</p>